Tuesday, August 7, 2007

Mentoring Squared

Here is a great idea for getting new employees up and running. Give every new employee two mentors. One should be a person who has been on board a long time and really knows the ropes. This person gives them the overall view of the company, company mission, service philosophy, management philosophy, etc. The other mentor is someone who has been with the company no more than three years, and can take the person under their wing and give them the lowdown on everyday stuff. The important thing is to get new people to understand quickly how things get done, so they can rapidly fit into the culture. Companies that we have implemented this technique with say that they saw turnover drop by at least 30%, and found that new employees were more productive and happier.

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